Terms & Conditions
Effective: May 19, 2026 — Version 1.1.0
These Terms & Conditions ("Terms") govern your use of the Ignify platform ("Platform"), operated by Ignify, Inc. ("Ignify", "we", "us", or "our"). By creating an account or using the Platform you agree to be bound by these Terms. If you do not agree, do not use the Platform.
1. Acceptance of Terms
By accessing or using the Platform you confirm that you are at least 18 years old, or that you are a minor accessing the Platform under the supervision and with the consent of a parent or legal guardian who has accepted these Terms on your behalf.
2. Description of Service
Ignify provides a technology platform that connects students and families with activity studios offering classes, workshops, and experiences ("Studios"). Ignify is not itself a Studio and is not responsible for the actions, content, or conduct of any Studio.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at support@ignify.us if you suspect unauthorised use.
4. Bookings and Payments
Bookings are agreements between you and the Studio. Ignify facilitates the transaction but is not party to it. Cancellation and refund policies are set by each Studio and will be displayed before you complete a booking. By completing a booking you agree to the Studio's cancellation policy.
Payment data is handled by Square, Inc., a PCI-DSS-compliant payment processor. Ignify does not see or store full card numbers; Square's terms and privacy policy apply to your card data. Studios may also enable QuickBooks Online or Wave for invoicing and bookkeeping — when they do, the studio's booking and invoice records are shared with those providers under the studio's own data-processing agreement with them.
5. Family Accounts and Minors
If you register a minor on the Platform you confirm that you are the parent or legal guardian of that minor and that you consent to the minor's use of the Platform in accordance with these Terms and our Privacy Policy's Children's Section (COPPA disclosure). You accept full responsibility for all activity conducted by the minor account.
Minor accounts are adult-managed: the parent or guardian controls bookings, payments, communications, and any recording-consent decisions on the minor's behalf. We do not let minor accounts receive direct messages from non-affiliated adults; messaging is scoped to studio and family relationships that the guardian has approved.
6. Code of Conduct and User-Generated Content
You agree not to: - Post content that is unlawful, harmful, harassing, discriminatory, sexually explicit, or that depicts violence or abuse. - Post content that exploits, endangers, or sexualises minors. - Impersonate any person or misrepresent your affiliation with any entity. - Attempt to gain unauthorised access to any part of the Platform. - Interfere with the normal operation of the Platform, including by uploading malware or attempting to overwhelm any service.
Reporting and blocking. The Platform provides in-app tools to block other users and to report content (posts, comments, messages, attachments) that violates these Terms. We review reports of egregious or illegal content within 24 hours and remove violating content. We may suspend or terminate accounts that violate these rules at any time, with or without prior notice.
7. Intellectual Property
All content provided by Ignify (including logos, design, and software) is the property of Ignify or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Content you submit to the Platform (such as reviews, photos, lesson recordings, or messages) remains yours. By submitting it you grant Ignify a non-exclusive, royalty-free licence to use, display, store, and distribute it solely in connection with operating the Platform and delivering the service to you and the studios you are affiliated with. We do not use your content to train external foundation models — see the Privacy Policy's AI section for the specific commitments.
8. Disclaimers
The Platform is provided "as is" and "as available". Ignify makes no warranty that the Platform will be uninterrupted, error-free, or free of harmful components. Participation in activities booked through the Platform carries inherent risks; you assume all such risks.
9. Limitation of Liability
To the maximum extent permitted by law, Ignify's total liability for any claim arising out of or relating to these Terms or the Platform shall not exceed the amount you paid to Ignify in the twelve months preceding the claim.
In no event shall Ignify be liable for indirect, incidental, special, or consequential damages.
10. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms? Ignify, Inc. Email: legal@ignify.us